Every credit memo in InvoiceOwl is tied to a client. Here is how to add or change the client:
When creating a new credit memo:
- Click Credit Memos in the left sidebar.
- Click the New Credit Memo button.
- The first step asks you to select a client. Use the search box to find an existing client by name or company.
- Click on the client to select them. A draft credit memo is created automatically and you move to the full form.
- If the client does not exist yet, click + Add new client at the bottom of the list to create one without leaving the page.
To change the client on an existing credit memo:
- Open the credit memo and click the Edit button in the top right corner.
- In the edit form, find the Client section near the top. It shows the currently selected client.
- Click the Change button next to the client name.
- A dialog opens where you can search for and select a different client, or click New to create one.
On the Mobile App
When creating a new credit memo:
- Tap the More tab, then tap Credit Memos, then tap the + button. You can also tap the center + button and choose Credit Memo.
- A client selector appears first. Search by name or company and tap the client to select them.
- If the client does not exist yet, tap Add New Client to create one without leaving the screen.
To change the client on an existing credit memo:
- Open the credit memo and tap Edit (available for drafts only).
- Tap the Change button next to the client name at the top of the form.
- Search for and select a different client.