Customer Support and more

What if I cannot log in to the app?

Last updated: March 21, 2026

If you are having trouble logging in, try these steps:

1. Reset your password

  1. Go to the login page at app.invoiceowl.com/login.
  2. Click Forgot password? (located next to the Password field).
  3. Enter the email address you used to sign up and click Send reset link.
  4. Check your email inbox for a password reset message from InvoiceOwl.
  5. Click the link in the email and follow the instructions to set a new password.
  6. Go back to the login page and sign in with your new password.

2. Try signing in with Google

If you originally signed up using Google, click the Google button on the login page instead of entering an email and password.

3. Check your email address

Make sure you are using the same email address you signed up with. Typos are a common reason for login failures.

4. Clear your browser cache

Sometimes old data in your browser can cause issues. Try clearing your browser cache or opening InvoiceOwl in a private/incognito window.

Still cannot log in?

Contact our support team at [email protected] and we will help you get back into your account.

On the Mobile App

If you cannot log in to the mobile app:

  1. On the login screen, tap Forgot password? below the password field.
  2. Enter your email address and tap Send reset link.
  3. Check your email inbox, tap the reset link, and create a new password.
  4. Go back to the app and sign in with your new password.

You can also try signing in with Google or Apple (iOS) if you originally signed up with one of those options. If you are still stuck, email us at [email protected].